Mentored Implementation for Quality Improvement

The Society of Hospital Medicine’s (SHM's) award-winning Mentored Implementation Model is the foundation of several of the organization’s signature quality initiatives.  In Mentored Implementation (MI), national experts (mentors) “coach” hospital team members, educating them on best practices in the implementation of specific quality interventions at their institution. SHM's Quality Improvement Implementation Toolkits document the information and tools needed to lead the quality improvement project.

The goal of SHM's Mentored Implementation programs is to successfully operationalize these quality interventions at institutions with added support from leading experts in the field. Mentors meet with their mentee sites via a series of conference calls, webinars, e-mails and on-site visits to provide continuous support and guidance from the planning through the implementation phases of the intervention. This unique approach allows sites to utilize their mentor's expertise in a one-to one professional relationship.

Additionally, participating sites and mentors have the opportunity to network with other institutions through exclusive access to online communities, where resources, tools, information and questions are shared among all participants.  The collaborative includes participating sites and all information is shared securely among this vibrant community.

  • Mentored Implementation Details:Click to expand
    • Up to eight individualized calls with a personal physician mentor (national expert)
    • Written notes/recommendations provided with each call, along with ancillary materials as appropriate (accessible via web portal)
    • High Impact Site Visit from mentor, including grand rounds and meetings with quality improvement stakeholders throughout the institution
    • Ongoing communication with improvement team leaders
    • Project management assistance provided by SHM for calls/conference lines
    • Two years of access to online collaborative resources: tools/resource exchange
    • Implementation toolkit providing step-wise instruction on processes to plan, implement and evaluate evidence approaches to reduce harm in focus area
    • Access to online data registry for data upload and benchmarking
    • Exclusive access to SHM’s Mentored Implementation community to share professional questions and discuss topics related to the planning, implementation and evaluation of interventions to reduce harm in the areas outlined above
    • Lessons learned and best practices conference calls with  hospitals nationwide
    • Access to literature reviews
    • Live and on-demand educational webinars
    • SHM membership (one complimentary membership for one year – new members only, a $325 value)

    SHM Offers the Following Mentored Implementation Programs:

    Project BOOST® (Better Outcomes by Optimizing Safe Transitions)

    Glycemic Control (GCMI)

    Venous Thromboembolism (VTE)

    MARQUIS (Medication Reconciliation)

    For additional information or questions, please contact

    2011 Receipt of the Eisenberg Award presented by the National Quality Forum and The Joint Commission.