Building the Case for Quality | Quality 101 | SHM Quality & Innovation | Society of Hospital Medicine

Quality improvement initiatives have enormous implications for reducing healthcare costs, adverse events, and patient harm. There are significant barriers to securing investment in quality improvement due to finite resources and competing agendas. However, an investment in quality improvement produces measurable results for patients. Demonstrating the financial impact of quality-based interventions is an effective strategy for fostering buy-in and securing additional investment in like initiatives. The resources provided below provide an overview of how building a business case for quality improvements, assessing return on investments, and investing in quality improvement can improve cost savings.


  1. Building a Business Case for Quality Healthcare
  2. Exploring The Business Case For Improving The Quality Of Health Care For Children
  3. Making the Business Case for Patient Safety
  4. Medicare Payment For Selected Adverse Events: Building The Business Case For Investing in Patient Safety
  5. Paying for Quality: Providers' Incentives for Quality Improvement
  6. Re-Imagining Care Delivery: Pushing the Boundaries Of the Hospitalist Model In the Inpatient Setting
  7. The Business Case For Quality: Case Studies And An Analysis
  8. The Business Case For Quality: Ending Business As Usual In American Health Care
  9. The Savings Illusion — Why Clinical Quality Improvement Fails to Deliver Bottom-Line Results


  1. Hospitalist Return on Investment: Measuring and Demonstrating Value to Hospital Leadership
  2. The Business Case for Quality: Re-examining a CFO's Perspective
  3. Building a Business Case for Infection Prevention
  4. Engaging Leaders to Maximize Success for your Quality and Safety Work

If you need additional support in leading a quality improvement effort, SHM’s signature programs can guide your team through each phase and provide individual mentoring in areas such as care transitions (Project BOOST®), Glycemic Control (GC), Medication Reconciliation (MARQUIS), Atrial Fibrillation (AFIB) and Venous Thromboembolism (VTE). We also provide resources by clinical topic to help you find exactly what you need.

No matter where you are in the spectrum, SHM can assist you in your efforts. SHM encourages you to join the QI community and view the calendar for up to date information on key events and discussions around the quality and innovation movement.

Questions or Comments, please email